Thanks for Your Trust
February 26, 2024
Written By Jon Ihler
MFA Oil was founded on the belief that farmers and ranchers would be best served by working with a cooperative. Fast forward 94 years, and that core belief and our purpose remain the same: to drive the success of our customers and communities through exceptional products and services. For us, everything starts and ends on the farm with our trusted services to you.
Thank you for putting your trust in MFA Oil Company. We know that trust is built and maintained through actions over time, and we’re proud to have earned your trust.
Overall, 2023 was another great year. The results reflect our focused efforts to deliver exceptional customer service and maintain good employee morale. I credit the commitment, work ethic and passion of our employees with our success.
Understanding what attracts potential employees and keeps existing employees connected requires commitment. Everyone has their own values, aspirations and goals. Providing the right work-life balance to employees so they may thrive in the workplace is increasingly important. We’ve worked hard to establish and maintain our position as an employer of choice in a very competitive economy. Employee development is critical, and we will continue to look for ways to support our employees in their pursuit of personal improvement.
Within MFA Oil Company, we have made concerted efforts to improve our local presence and image this year with new or refurbished bulk fuel and propane offices and Petro-Card 24 locations. We believe in continuous improvement and have made internal enhancements that allow us to grow our traditional operations without adding overhead at the corporate level.
In MFA Petroleum Company, our Break Time and Big O Tires divisions continue to do well. Our Break Time team has worked hard to make our breakfast program a signature offering and something customers look forward to as part of their morning routine. We made a significant investment in our Big O Tires operations last December with the acquisition of 13 existing Big O Tires stores in the Kansas City metropolitan market. Growing our Break Time and Big O Tires businesses not only creates value but also aligns with our long-term strategy.
Our 2024 strategy is not just to get bigger; it’s about getting better. We want to be the long-term petroleum provider of the future. We continue to invest strategically in our people, internal support infrastructure and cooperative longevity. These investments benefit the entire company and create additional value for the cooperative.
Our business will continue to evolve. Rapid advancements in technology are powering innovation around the world. Rest assured that MFA Oil will adapt to the world ahead. We’ve adapted our business many times in our nearly 100-year history and will continue to do so as needed.
Thank you again for your trust and support.