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All News >> Momentum

View the Fall 2025 Momentum Issue

Introducing My MFA Oil

November 2, 2025

Written By Adam Buckallew

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Your Account, Your Control

For years, MFA Oil members and customers have asked for an easier way to manage their accounts online. This December, that request becomes a reality with the launch of My MFA Oil, a secure digital portal that allows members to manage their account details, invoices, orders and payments in one convenient place.

“My MFA Oil represents a major step forward in how we serve our members,” said Justi Montague, director of operational efficiency and data governance. “Our members and customers want the ability to do business with us on their own schedule, whether that means checking deliveries, paying a bill or placing an order from their phone. This platform gives them that flexibility.”

The new portal reflects MFA Oil’s ongoing investment in technology, strengthening its connection with members while improving convenience and transparency. Once logged in, users can view invoices and payment history, check recent deliveries, see estimated tank levels, and review their account balance. They can also place orders, make secure payments, access statements, and review tax and patronage information.

“My MFA Oil gives our customers a clear view of their relationship with the co-op,” Montague explained. “It’s designed to make doing business with us simple, efficient and accessible from anywhere.”

A laptop and smartphone display the myMFA Oil account interface, showing tank balances for propane, clear diesel, and red diesel, and order documents. The login account number 8765432 is visible on both screens.

Built for Today and Tomorrow

The launch is part of a broader effort to modernize MFA Oil’s digital services. The company began developing the portal more than a year ago, working closely with internal teams and technology partners to ensure it integrates seamlessly with existing systems.

“From the beginning, our goal was to build something that truly fits how our members do business,” Montague said.

While the initial version includes robust account management tools, MFA Oil plans to continue adding new features after launch. Future enhancements will allow users to update contact information, manage paperless billing preferences and more.

“Our members’ expectations are changing, and we’re evolving with them,” Montague said. “The portal will allow for a more connected experience that keeps members informed and in control of their accounts.”

More information about how to register and start using the new system will be shared as the official launch date nears.

“Our members count on us to make their lives a little easier,” Montague said. “My MFA Oil is another way we’re delivering on that promise, by putting their account information and ordering tools right at their fingertips.”

My MFA Oil Features

With My MFA Oil, members and customers can:

  • One login for all accounts
  • Monitor tank levels and contract details
  • Place fuel orders
  • Review sales and payments
  • Download invoices and statements
  • Pay online (January 2026)
  • View tax exemptions and expiration dates
  • Find MFA Oil locations

Coming soon:

  • Update account contact details
  • Manage paperless billing preferences

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